We are trying to make sure that customers get the refunds that they are entitled to. You can follow the steps in the following link to claim a refund Customer Contact Options. Due to the time that has lapsed, your options to claim a refund if you have not done so already will now be minimal.
If you have been unsuccessful in re-securing your travel arrangements with suppliers or obtaining a refund, the only options that are now available are for customers who are trying to claim for flight tickets.
HAVE YOU RECEIVED YOUR SURVEY?
We are trying to make sure that customers get the refunds that they are entitled to for flight tickets. If you are in receipt of our email or telephone call requesting completion of a survey and not already done so, please complete this as soon as possible.
Should you have any queries in relation to the survey only, please email statravel3@rollingsbutt.com
MAKING A CLAIM IN THE LIQUIDATION
If you have been unsuccessful in re-securing your travel arrangements with the travel suppliers, or obtaining a refund from your card provider, ABTA or the CAA, you can register your claim with the Liquidators.
Making a claim in the liquidation will record the fact that you are (or may be) owed money by the company. It will not progress any potential refund you may be entitled to or potential claim that you may have with third parties.
If you have not received an email about how to make a claim in the liquidation, please email statravel@rollingsbutt.com for more details.
The case currently has no deadline for submitting claims. Please note that, as things stand, the chance of receiving a dividend is remote.
If you are a customer or former customer of the Company, please note that as Liquidators, we cannot:
OR
Group Bookings
If you are part of a group booking, then it is your lead booker who will have received correspondence and details about how to make a claim.
